My A/C needed repair and I didn't know anything about how or who to contact for repairs. I remembered a local small company that supplied me with A/C filters. This company was Southtex AC and Heating. I was planning to leave town in one day. I phoned at 7am hoping that I could get service on that day. Steve Colello answered the phone and I explained my situation to him. He assured me that he could come and repair my unit that day. Upon arrival Steve diagnosed the problem very quickly and he even had the necessary parts on his truck ready to go. He could have easily fabricated the problem but he was honest. This is what a customer wants. Upon completion he assured me if I had any problem not to hesitate to phone him. I am cool and back into business. I would refer Southtex a/c to all my family and friends. Honesty is a rare trait in the repair business. I came face to face with it today. It was quite a pleasure. Thanks Steve.
more