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Horrible Venue - Review by citysearch c | The Surrey House And Gardens

The Surrey House And Gardens

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Horrible Venue 5/23/2011

Do Not Use This Venue! I had paid for the surrey house and gardens for the full day, so there would be no scheduling issues, and I could show up early to decorate and have another walk through with the minister and wedding party. However a of couple hours before my wedding the lady came over and told me that her friends daughter was getting married the next day and she had already told them that they could have rehearsals at the surrey house anyway. Then I had asked for a white wedding cake with dark blue swirls (and showed her a picture of what I wanted so there would be no confusion). The wedding cake was all white and the swirls were in white (instead of dark blue) so it wasn?t going to match with the other decor. She said she could fix it and took it into the back but when she brought it back out the swirls were crooked and smeared looking. Then I had ordered linen to be delivered and told her weeks in advance that I needed the tables bare that morning so the linen could be set up, when I showed up that morning though it had left over linen from the surrey house on it and I had to strip all of the tables myself before the linen lady arrived. On top of all of this she asked that I leave all of the decorations up for her friends daughters wedding (which I paid hundreds for and spent four and a half hours putting up) I said I would as long as she was willing to take them down for me and I would pick them up the next day, she agreed, however when I showed up the next day the decor was still up and I spent well over an hour taking down all of the lights and tulle. All in all horrible service (from the owners), if you want a nice wedding without a lot of drama don?t go here!!!! more
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