I was a client for years and I noticed things would get worse but I just ignored it because my hairdresser did a great job with my difficult hair. I didn't think anyone could actually make my hair look as good as he did.
While my hairdresser was good I couldn't overlook some serious issues. He always smelled like cigareetes and would leave to smoke while he was doing my hair. I walked out of there smelling like an ashtry. He would also his phone while he was with me and just walk outside. This made me furious and I even mentioned it once. He is a great hairdresser but he just didn?t treat me how I wanted to be treated. I just kept letting things go because I was afraid to find someone new.
The final straw for me was about six weeks ago when my appointment was cancelled twice because the receptionist said Larry was sick. Well when I come in for my appointment the owner is talking to a woman about him having to go to court because he was arrested! I don?t know the details and frankly I don?t want too but it really made me angry that they just chose to lie to me.
It?s sad because this salon used to be really nice but now it?s just sort of dumpy. Theres always people sitting in the lobby with there laptops and the employees seem to live on their phones. The nighttime receptionist is nice but she?s covered in tattoos, when I asked her what was a good shampoo she recommended that I go to Whole Foods or Chamberlins! She also booked tow of my appointments on the wrong day. She doesn?t pay a lot of attention and is always talking about gory and inappropriate things. Its not really the image I would want to represent my salon.
The place is also really dirty and cluttered. Thers stuff all over the lobby and most of it looks like stuff from a flea market. The products are old and covered in dust and the last time I was there the smock had a big ball of hair in it and the towels were absolutely disgusting and brown. Where they wash your hair there is at least 6 inches of dust on the ceiling. If they can?t keep the salon clean, what about the brushes they?re using in my hair.
The last thing that really bothered me is the owner. Ive been a client in her salon for many years and she?s never said more than 2 owrds to me. When I?ve tried to make conversation she always talks about her cats or Christmas trees. She never once asked me how I was or how I liked my hair. As a woman who gave her a lot of money I think I deserve more and luckily I found a place where they do good work and treat me well.
more