After reading the complements of happy clients, and unhappy clients, i decieded to address the complaints. i have been in the hair dressing business for over 44 years, the average experence of salon stylists is 18 years. we specialize in hair coloring and color correction. we also do all phases of chemical service, hair relaxing with keratin and permanent waving. the salon is proffessionally cleaned 4 times a week, the smocks, that protect your clothes are washed after every service.. this is a color salon, and we do color hair dark brown, witch will stain a perfectly good towel. although the towel is clean, the brown stain will remain on the towel, this can not be helped. some of the nicest people in the world are smokers, I was one of the 1st. salons in the city to become a non-smoking salon many years ago. there are 2 benches out side the salon were people go to smoke. yes, One of our stylists is a smoker and does take a smoke break while his client is getting a shampoo. not during the service. the 4 hour hair relaxing treatment takes 4 hours to complete if done correctly. the flat ironing process takes 2 hours of this time. he will take a 10 min break half way through, to rest his arms and yes, to smoke outside the salon. this is the only time he ever leaves a client to smoke. he may smell of smoke, but I don't understand how this smell could tranfer into someones hair. I do not talk of my stylist personal life with clients, this is no-ones business but there own, going to court for traffic violations is not the end of the world. we work very close to people, sometime they come in sick, not wanting to cancel an appointment. In most cases we wish they would, instead we get the cold and have to stay home, in order not to get the rest of the staff and our clients sick. If you are booked weeks in advance, sometimes it is difficult to get back in right away. sorry that this happened, but we are human. I personally am a member of the council of the101,, orlando museum of art. every year our biggest fund raiser of the year is,,,THE FESTIVAL OF TREES,, this event takes months to produce. yes, it involes christmas trees, I am very proud of the work the 101 does. I do talk up the festival as november approches. I also do cat rescue, I have 4 cats of my own, and do try to take cats off the street, have them fixed, then try to find them good homes. Right now I have a beautiful male maincoon, 2 years old named Reily , he is peach colored and needs a good home. this salon is kept very clean, and passes state inspection every year without violation. I wish everyone could come for a visit with one of our great stylist, then. please decide for yourself
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