I called Roto-Rooter on Thursday and arranged to have someone come out to my home on Friday afternoon. Shawn Prunty was my technician and we both arrived at my home at the same time. Shawn is a very personable and pleasant individual. We chated for a bit and then discussed what my issues are. I thought it might be an airflow problem and Shawn though clogged drain around the tub area. Shawn was correct. He took care of my clogged drain and with the age of my home told me what I needed to keep my drains clear of sludge and other ugly stuff. I will definitely recommend Roto-Rooter to my friends and will tell them to ask for Shawn!
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