I have always been suspicious of smaller jewelers outside of major shopping areas and that was too bad because I found Galaxie later than I should have: After losing a precious ring that merely needed to be resized. I come from a generation taught to sensitively admire others jewelry, but not to ask questions. I was afraid of theft, and poor work, and staggering gold prices. I had some bad experiences with other repair people enthusiastically volunteered by friends who dressed well, but who, I later realized, had no fine jewelry. I was reluctant to ask others who obviously had jewelry because I felt it might seem as If I was prying. I really stumbled into Galaxie after having seen a really splendid piece they deigned for a friend who inherited a large antique diamond. Well, I am relieved to report that in the case of Galaxie, you can absolutely trust them. They do beautiful work and especially nice repairs. They tell you up front that they don't touch what they can't repair which is also important. They have excellent tools. Their pricing is very fair. I have used them for all sorts of repairs and restoration, even watch repair. I wish I'd found them earlier. Kip's very talented designer, but I found the other people who work there to be as caring and careful. All of them listen to your concerns if they are given an opportunity to know you. I feel at home there. Hats off to all of them!
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