We have been taking our cars to Grimms for years. The past year we have been so disappointed. They broke my speedometer and then tried to say that they didn't. It was not broken when we took it there. I had to argue about the $75.00 fee and they did not charge me. My other car has been a regular with Grimms as well, my daughter in in college and has broken down three times after coming back from Grimms. This last time we took it to them they said it was related to what we were charged $600.00 for, but it wasn't really the same thing, confused? We were/are. They charged us another 300.00 for labor only, no parts required. We also noticed that an additional 100 miles was put on the car, I mean I've heard of road tests, but really. Not happy in Lake Oswego.
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