I've used another franchised Chem Dry in the past and haven't been too impressed with the company I used. But I called Barr Chem Dry because I had a coupon. I was so impressed with the quality of service that I will use Barr Chem Dry from now on. They went above and beyond with their service. Joshua was very knowledgable of the process and explained the chemical breakdown of the PURT treatment. I had just had my carpets done two weeks before calling Chem Dry and needed to call them because the cat urine smell was still in my carpet. Joshua not only completely removed the urine smell, he even cleaned my stairs and left some deoderizer in case I still felt that I smelled the urine. They were very professional and genuinely cared about the service they gave me. They smiled, were very polite through the whole process, and smiled and waved goodbye when they left. It was like a TV commercial! I will call the Barr Chem Dry company from now on. You should too! You won't be disappointed.
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