These are NOT the people to have do your cable installation or switch your network over from DSL to Cable modem.
The tech came in and moved my computer desk fracturing the leg, drilled a hole in my wall for an outlet with out my permission, and then could not switch my wireless network from DSL to his modem.
It was a nightmare!
The tech kept insisting the problem was with my computers and when told that they all worked fine on the DSL and wireless network proceded to insult my intelligence and insinuate that I knew NOTHING about networking.
If these guys show up at your house to do your intall...INSIST....no DEMAND that a Charter employee be assigned to your task!
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