Everything was fine until I picked up my car. I came at the time I was told to. I was then told it would be 20 more minutes. It ended up being an hour and 20 minutes. I was there with my 20 month old. The manager felt really bad and told me he would send me a check for a portion of what I paid. He followed up with me via the phone to make sure he had my correct address and again apologized. The car looks great and he was great. I would go back if I ever needed body work done and would also recommend them.
RESPONSE FROM Elite Custom Auto:
Thank you for your frank remarks with respect to the issue of waiting time. With the best will we do run into snags occasionally and appreciate your goodwill and continued patronage.
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