I gave one star since that is the only way to write a review. I had their air duct cleaning service since there was a coupon for a good deal and also their website was saying they are equipped with micro-camera so I can see the result later. When they showed up, there was no camera. they said only certain vans have camera. What?!. They were very pushy too. Worst service ever and you are wasting your money. If you need air duct cleaning, use Blackmonmooring. I used their service after I burnt my finger on Steamexpress. Blackmonmooring was really good, very kind, nice and professional. I was impressed so I used their steam carpet service too. Blackmonmooring provides the best super clean and qualified serives for both airduct cleaning and carpet cleaning. Steamexpress, are you kidding me?
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