We used these guys to steam clean our carpets and couch and were significantly upcharged for ""pet sanitation"". Our ""cleaned"" area rug still is coated with dog hair and stinks - there is even a crayola on the carpet that our dog had chewed up the other day that is still there. Carpets throughout the house are COMPLETELY SOAKED as is the couch they did - can't imagine that they will be dry anytime soon. They left pools of water on our hardwood floors. Also marked up our hardwood floors dragging furniture across them. Very unprofessional and will never, never use these guys again.
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