I've been seeing Dr. Rob Rutkowski and Dr. Jack when Rob is not available for years; ever since they began their practice. I have found them both to be great listeners, have always provided accurate diagnosis as well as effective treatments, have given great referrals to specialists when need be, remember details you have discussed, and genuinely care and try their best to help each and every patient. When they first opened, the length of time you had to wait was often long, but it seems that with years of experience they have scheduling more under control. The practice is always overwhelming busy which means the staff is constantly bombarded with patients in the waiting room and on the phone. Overall I think they are all very nice, but may come across as rude or abrupt on occasion if it happens to be a bad day which I think most people can relate to who have had positions in which they work with the public 40+ hours a week.
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