Stuart and his team “get” customer service *and* they really know audio. When Stuart and I first began speaking about my interest in adding a turntable to my system, he graciously offered to come to my home to see my current system and to understand my goals. Then he crafted a comprehensive plan and proposal to get me to my desired state. We agreed to proceed and then he sent Dave. Dave set up the system beautifully, quickly and all the while giving me great insights into audio. He had some creative ideas for how to solve some of the challenges with my listening room. In the end, I have a system I am delighted with and the process of getting here was quick, painless and actually fun. These guys are a class act- no other dealer in the NYC area come close.
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