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One of the worst experiences of my LIFE!! - Review by citysearch c | American Van Lines East INC

American Van Lines East INC

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One of the worst experiences of my LIFE!! 4/18/2011

I hired your company to move my futniture from Tampa to Ohio. Being that this was my first experience, I regret that I did not research this more. MIke was charming from the beginning, so I agreed to allow your help. First of all I was given alot of misinformation. I was not told about the additional fees, I was told that my things would arrive on April 1st. Not April 17th. I made numerous calls to inquire about what was going on, I was given such a run a round. People would not return my phone calls. I was even told by Gil, to ""hurry up the conversation and stop wasting time"". I was floored. The driver (Juan) breaks down on the way here. NEVER returns phone calls. He even told me that he doesn't even check his messages. What kind of business are you running? Some of my things were damaged and I will be making a claim. I thank God this ordeal is behind me. Again, this has been one of the worst experiences I have ever gone through. You take advantage of people for money. So, so wrong!!\r \r Maria Esparza\r more
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