I went here specifically to have the love bugs removed from my car. Now there is a sign that says that they only guarantee removal if using a premium wash, so I paid for the highest exterior only wash. Still had bugs. So I went to complain. The manager glanced at my receipt and threw it back on the counter and as he is walking away, he mumbled something about signage and crediting me the difference on a higher priced car wash. I didn't want the interior of my car washed, just the bugs removed. I couldn't convey this to him though, because he was already gone.
Obviously, this is a frequent issue because he already had his response ready as did the cashier. THe sign should say that the exterior only wash doesn't removed the bugs.
Bait and switch in my opinion???
Oh, I gave one star because this won't allow no stars.
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