I am completely shocked that this cab company is still in business. I thought that this company was a franchise of the ""real"" Yellow Cab, but aparently not!
Do Not Be Fooled By The NAME. This is NOT a Valid, Reliable Cab Company.
I called this company at 7 AM to request a cab at 9 AM, going to the airport. 9 AM came and went - no cab, no call. At 9:05 I called them again. The person said ""are you calling about your cab"", I said ""yes"". She replied ""we are still looking for one for you"". WHAT! I said ""so you don't even have a cab for me yet?"" She said ""NO, but we are still trying"". I said ""Why didn't you call me to let me know that you didn't have a cab""? She said ""We don't do that, we just keep trying unless you call us to cancel"". I am going to the airport to catch a flight, what part of that don't they understand - when you call for a cab to the airport to catch a flight? Oh my, I guess I can just catch a cab WHEN IT""S AVAILABLE!! NO, I HAD A FLIGHT TO CATCH, I WASN'T GOING SHOPPING, OR TO MY FRIENDS HOUSE, I WAS GOING TO THE AIRPORT TO CATCH A FLIGHT - VERY TIME SENSITIVE. I just hung up on her at that point, I had to get to the airport - now! So I threw my luggage in my car and drove myself, with no time to spare. I parked my car in the garage (no extra time to park in the surface parking). Upon return I had to pay the huge parking fee - I was gone for only 4 days luckily. Funny thing (not really) a neighbor of mine called this same Yellow Cab for a flight she was taking just the next week, and they did the exact thing to her, said the exact things to her when she called when they did not show up. She also had to do the same thing as I, with the exception that she was gone for a WEEK, and had to pay much more than I to get her car out of hock at the airport. WHY IS THE COMPANY STILL IN BUSINESS???
Bottom line, if you need to be somewhere on time, DO NOT CALL YELLOW CAB.
Personally, I believe that the only ""positive"" posts about this company are from Friends, Family, or the Owners. Don't be FOOLED. I wish I had looked at these posts before I was fooled and taken.
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