I was very disappointed with my experience at SSWH. My first visit I was greated by a seemingly friendly receptionist that had something nasty to say about every patient she delt with in person and on the phone in front of the entire waitng room. My experience in reception truly set the tenor of the rest of my time at SSWH. I was seen by mostly midwives that were capable but lacking in bedside manner. Early in my pregnancy I had a sudden stop in all my pregnancy symptoms and I became anxious due to a previous miscarriage. After calling the office to discuss my concerns and schedule an ultrasound I got off the phone feeling angry and almost ashamed because the nurse I spoke to was obviously amused that I would have such unfounded worries. When I went in for my ultrasound the same NP spoke to me in the most condescending tone and was almost mocking me with her questions. Last but certainly no least was the lack of follow up. I only had a few minor problems but it seemed like I was truly being a bother when I asked about options and there was never any follow up to address the problems. At 30 weeks I decided that I was not willing to continue my prenatal care with SSWH much less deliver with them and left the practice. I have only had one appointment with my new practice but I already feel 100% that I not only made the right decision but that I wasnt just being overly sensitive or needy. The staff at my new practice is amazing and everything I could want. I had more time with my midwife in that inital appointment than I had with all my appointments combined at SSWH. So ladies if you feel like there is better out there, there probably is.
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