The technician/plumber that handled our call was very
professional and wasted not time in replacing our sump
pump. He explained to me that the shut-off function was no longer working and that the unit he was replacing it with was the exact same model. It had lasted us 12 years to I wasn't so surprised that it finally gave out.
I did think the price was a bit much for the time it took to replace the unit but it was in line with what at least one other plumber was quoting me.
Overall, I was very satisfied with our service.
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