Apparently, Straight Shooter (HA! That very name is false advertisement, in itself) Tampa does not subscribe to that novel concept in the header since they were jerking Vincent around after he had experienced years of chronic defects with an HK P30 which he purchased from them.
This wretched example of the complete absence of loyalty to a customer occurred after: 1) SST had promised to make things right and 2) during a period when SST was hurting for business and Vincent had spent over a $100K in purchases.
If you're looking for an honest business who will reciprocate a customers loyalty and stand behind gear purchased at their outlets, look elsewhere because SST has NONE of those admirable traits.
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