We had a horrible backup into our bathtub early morning, Decided we had to call a plumber and dialed Roto-Rooter whom we had never used before. The woman who answered the phone, I wish I could remember her name, was both friendly and professional. Appt was set up for that morning. I was kept informed via email and a phone call. Joe the plumber was also very helpful informative and resolved our problem quickly. Needless to say I was very impreseed with both the initial customer service call and Joe and partner.
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