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Poor service - Review by citysearch c | Lenscrafters

Lenscrafters

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Poor service 4/15/2011

Poor service. After Rx made for a specific brand of monthly type contact lenses, I was told to come back in a week, because I had no major problems during that week, I decided to stay with the brand, after a couple of months the contacts started to give me troubles. When I called back to see if I could change the Rx to my old brand I was told that in order for them to be able to write a new Rx, I had to have the exam repeated by them and evaluated by them in the "new" contacts. No options, just redo everything and and pay them double. I'm sorry but to me that just wrong. I don't live near that location any more and even if i did I would not go there. more
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