I've been working with Julian Hans for many years now as one of their distributors, and what has always been on the fore front of this salon, is the education the owners bring to each and every stylist on a weekly basis, not to mention the out source of education the team continually attends. Through this; they learn the importance of customer service, through a method we call "Art of Consultation", which is a session to make sure the client and stylist are on the same page for the best results. Each stylist has a complete understanding of each and every retail product they carry and how to customize them to each client. Julian Hans has made it their goal to make the client feel welcome and know they came to the right place.
more