We found a large amount of water in the basement of our house on Sunday. We discovered that the floor drain was overflowing and soaking everything. After several attempts to clear it, my husband called Roto-Rooter. Triston arrived promptly the next morning. He attempted for several hours to clear the stubborn drain. He was courteous, pleasant, and made sure to clean up after he was finished. Unfortunately, he was not able to fix the problem, since there is a larger issue, but he called in a supervisor to oversee the next project which will be completed tomorrow. They also subtracted the cost of the his services from the bill for the larger project. The services do seem rather pricy, but I have found that it is comparable to others doing the same job. I appreciate the prompt courteous service.
I will be sure to use Roto-Rooter again if I have any problems in the future.
more