Date of Service: 3/29/11 :: repair of broken pipe::\r
I own a rental and my renter called me at 7am to say that there was water all over the carpet in the bedroom connected to the laundry room. We thought it had something to do with the pipes that run under the house (it's a slab house, no crawl space, no basement) I called a plummer I had used before and they very casually told me it would be Thursday afternoon before they could come out to take a look at it. I called RotoRooter and they had someone (Wil) out within 30 minutes. I especially appreciate that they do not charge a service call fee. Wil looked around and explained to me what the problem was, gave me an estimate, and then gave me the choice: Do I want him to do the work, or he would leave, no charge. I felt the price was more than fair and had him complete the project. I very much appreciate that there is not an outrageous sercvice call fee, and that they provide the choice to do the work or simply walk away, no obligation. I'm so glad I called them!\r
Plumber: Cincinnati, Ohio
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