Don't trust them when it comes to "finances."VCA doesn't keep their word! Recently, we brought our older dog in for emergency care. We learned she has kidney failure, but was told she didn't need to be put down. Our bill was extremely high. They agreed to receive half down and allow us to make three monthly payments beginning on March 25, 2011. Today is March 13, 2011. Tonight, I needed to go to VCA to get another bag of fluids for her subcutaneous home treatment. We purchase this weekly from them and have done so paying for the bag on the spot. Tonight was different for some reason. The gal at the desk said the office manage had placed a note on the computer stating that no services could be rendered until payment was received. I was agreeing to pay for this service. Still the girl refused. I explained the danger (life-threatening) situation to her. I told her my dog was in stage 3 kidney failure and needed the fluids. Everyday makes a difference. If my dog dies because t
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