We just had our baby girl 3 days ago, and because of circumstances during her first couple of days with us needed to see a doctor in the following couple of days. We chose this office because of a recommendation we received and made an appointment with them just before we left the hospital.
Unfortunately, getting everyone ready in the morning took a bit longer than we expected and we were running a bit late. We called the office to let them know that we were running late and we were told that we couldn't come in and had to reschedule our appointment. We also came to the understanding that if we had just showed up at the office late that they would have seen us, but because we called them to be courteous they turned us away.
The woman that my girl friend spoke to on the phone to notify the office that we were running late was utterly rude to her, and I assume that I spoke to the same person when I called - because she didn't seem to have any interest in making things right.
Clearly this tells me that:
a.) This office does not have my daughter's best interests in mind.
b.) They are unprofessional
I was shocked that they didn't seem to care about my daughters health, that they didn't want our business and that they acted so unprofessionally.
I'm glad that I was able to find another doctor's office who was willing to immediately fit us in, even though they were booked for the day. If anyone finds themselves needing a pediatrician go with East Valley Pediatrics, not these jerks.
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