After leaving a message on a cold Sunday about our furnace dying, The Falcone staff responded very quickly by calling back at 8:00 AM Monday. They said they were busy but would fit us in. At 11:00 AM they called and told us they were on their way. When the technition arrived it was straight to work. With in 20 minutes he had identified the problem and repaired it with a new part all the time explaining what he was doing. Great Work.
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