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Will NOT be using them again. - Review by citysearch c | Computer Geeks

Computer Geeks

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Will NOT be using them again. 3/10/2011

I have used them in the past, and they were great. HOWEVER, I am really upset about my last experience. My computer suddenly died, so brought to CG to fix the problem, which they indicated was the power supply. They installed a new power supply, but didn't bother to check to see if Windows could load, which I had told them was also a problem. So I get computer home, and the power supply works but Windows is corrupted and won't load. So I had to bring it all the way back and they charged me AGAIN just to reload Windows, even though they acknowledged that they didn't even bother to check if Windows worked. THEN they failed to return my keyboard and mouse with my computer tower, and since we didn't notice it right away (my husband picked it up and he didn't remember that they had our keyboard and mouse), they are not reimbursing us or provide us with new keyboard and mouse. Overall POOR Customer Service in my opinion. I will never use or recommend them again. more
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