I had to use computer geeks to wipe my computer from the virus XP security 2012, saw that there were infos on the net to do that, but to be on the safe side i went to Comp Geeks. Without even looking at the computer they started suggesting i just reinstall windows, thanks for the time consuming advice, and asked 185 dollars to do that, as i insisted on first trying to just wipe the virus, they agree to do it for 75 $ on top of the 35$ diagnostic fee. (i told them the name of the virus but anyway).
When they returned the computer, they said it was clear of the virus, but that windows was damaged and i would have to reinstall it anyway, my computer was able to access my email box and surf the net, but i should wait to long to reinstall windows.
the missing program for windows to run properly was rundll32.exe. It took me exactly one hour by surfing the net to find a very easy way to just reinstall the missing link. So, either I AM the computer GEEK, or these guy are just plain incompetent (which i doubted), or more damaging to them, LAZY. So i would strongly discourage anyone to go there or encourage the so called geeks to actually found solutions that are in the best interest of their client.
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