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Sunset Ford Parts- Be aware of return policy - Review by citysearch c | Sunset Ford

Sunset Ford

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Sunset Ford Parts- Be aware of return policy 3/18/2011

Having just completed my first year in MBA school funds are tighter than usual so instead of taking my vehicle into the service shop I asked the parts individual what part would fix my problem with my flashers. I went ahead and purchased the part thinking I had fixed the problem. I put in the part and the problem persisted. I went back to return and ask what else I might try to fix the problem and was informed that there are no returns on electronic items. After doing more research I found that I had been sold one of two parts that would fix the problem (it happened to be the more expensive one ~$160. I understand the policy when purchased, but will definitely not be back to purchase the Ford Raptor I want when I graduate. I guess $160 was an adequate amount to lose a customer for life... Just be aware of their return policies, because they are very strict and definitely not customer service oriented! I would recommend Bell Ford not too far away. I have had good experiences there. more
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