My mom bought a 5 year monitoring contract from this company and paid for it in advance. \r
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About a year into the contract she became terminally ill and had to move. She also, in this time frame, sold the house. \r
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They refused to provide a pro-rated refund for the 4 years of monitoring she paid for but cannot/will not be using. \r
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This kind of business practice is unethical at best. These folks preyed on a senior citizen. RUN don't walk away from this company.\r
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