I have recently had to use their services for the past several months. Although I can handle myself through ordinary circumstances with my computer knowledge, the tech services have been outstanding concerning several things. Once I became a customer of Computer Whiz and became comfortable with them, I have been able to rely on them for help. After trying unsuccessfully to get a wireless system set up for all users, the tech was able to arrive here and in less than 15 minutes - get us up and running without any further problems and its still running smoothly. Another time, I wanted to clone my laptop to a huge flat-screened HDTV. I called the tech, and by using a remote on-line service he could ""see"" exactly what was going on with the laptop and we were able to determine that I needed to use a VGA cable (not the HDMI since the HDTV's port was broken) with an audio-out cable. Another time, I completely lost use of my Outlook in the MS Office 7 suite; again the tech could remote into my laptop, search my program base and saw that the Outlook was corrupted and set me up with a similar program that was found on the web for free - which turns out to be better because I can log-on to that from any computer not just my laptop. I have nothing but good things to say about the tech who has helped me so much at Computer Whiz, their helpful attitude makes me a repeat customer!!
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