I can not beleive this place is still in business. My fiance bought a malibu from them and everytime we have the car in for service at Serpentini we have to bring it back 2 days later to have them finish the job. Even after a simple oil change was I back up there. The service personel can be very rude and will take advantage of women or anyone who doesn't know much about repairs. My fiance just took the car up for a sound coming from the front suspension and the service desk and receipt claim they replaced a tie rod end.-Well I just jacked the car up to take a look and it was not replaced, I'm still waiting for a call back from the GM. This place does not deserve your business. Go to Pat O'Brien in Westlake - They really know their stuff. Just check out the complaints on file against Serpentini with the Better Business Bureau- This place should not be in business.
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