Worst service department I have ever been to. I went in to get a new key fob programmed for my car and when I say they were rude it is an understatement! Aside from the assistant service manager interupting my entire conversation with another service tech, he was rude, condescending and seemed to know nothing about a key fob (again he is the assistant service manager ) since he kept talking about the cutting the key; it is a computerized key. Then, he told me I would be lucky to get in within 45 minutes, even though i had an appointment. I said, if that is the case i will bring my kids home and come back so that i do need to wait with them. He responded, saying if i leave, i lose my spot in line. this was only made better by him referring to me as Lady the entire time. Not only would i not recommend them but i have call into chrysler to complain on a higher level about them. I would much rather drive a hour out of my way if it meant i did not have deal with them again!\r
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