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Good at ignoring customers - Review by citysearch c | Steuben's

Steuben's

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Good at ignoring customers 3/29/2011

They were not busy when I arrived before 11:30. After being seated it was at least 12 minutes before I had to get up and ask if there was a server who worked my area. Reluctanly some other employee then took my order. Didn't hear any specials as I later heard from other servers. Ordered the lobster roll which arrived very quickly. It looked really small but was actually quite a bit to eat. \r \r No excuse for not waiting on a customer when you have walked by 5-6 times and not even glanced that way. I'm afraid I am one and done at this place. Was really looking forward to going there. If this happened at my business, someone would get a pretty good chewing. more
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