A client and I had lunch at Benedict's yesterday. The food was very good, the price was a little high-ice tea, diet coke, grilled cheese and a tuna melt $22 and the service was bad. Our server was a younger lady who was not friendly nor attentive. Our order was correct and delivered quickly. My beverage was empty for over 5 minutes and we were never checked on. Once we asked our server for a refill and additional ice, it took a few minutes and we were never asked again. After lunch my client and I had to work on a few details together. We were reviewing a document when our server rudely told us that they closed at 2 and it was after 2. There was not a quick, we are closing however, we are going to clean up/set up around you so if you can finish up in the next 5 to 10 minutes that would be great. We felt, now that we have your money-GET OUT! The horrible thing was that we were almost done and would have left in a few minutes anyway. I can tell you the service overruled the food and I will never return. By the way, we would have been happy to move to the bench near the front door or the car to complete our conversation allowing their team to do their job. It was the presentation and the servers approach and rude attitude that was not appreciated or acceptable. I understand people wanted to leave their jobs for the day but this was rude.
more