What a shame to call this a business.I should have listened to the sewing group I belong to (56 members we donate and sew for the USA military troops) when they said ""Dont go to Bobs"". I thought could this business really be that bad. Oh my were they right, I dropped off a sewing machine item to be fixed in December 2010 I was assured ""No problem we can fix this part"" I followed up by phone in January and Feburary, Fast foward to mid March 2011, I decided to go back to the store location in person, The owner was there to help me and when I asked about the part I had left to be repaired he gave me the part back that I had taped onto a card last December. HELLO the part was just as I had attached it to the card it had not been removed nor looked at. I had asked why had no one called me, No answer.Last December He could have offered to order the broken part for me if they could not fix it which I would have happily paid for. If you need anything repaired DONT take it to Bob's, chances are you wont hear from them for months. I give this review of Bob's one star because they dont offer minus stars to post.
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