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Unmatched Quality and Customer Service - Review by citysearch c | Rainforest

Rainforest

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Unmatched Quality and Customer Service 3/24/2011

I just had to write and boast about this AMAZING little florist. I have lived in Honolulu for about five years and have never been so thrilled in receiving and ordering flowers until now. First of all, this all started when I was in the hospital undergoing a surgical procedure when I received three arrangements. One from Watanabe Florist, one from Fujikami Florist and one from Rainforest. The two I received from Fujikami and Watanabe florist kind of resembled each other. I just assumed it was typical of what Japanese styled arrangements would look like. There were some nice flowers and sticks and an interesting way of putting them together. The one from Rainforest which stood out because the name was so intriguing. I was amazed at the variety and colors of their flowers. Everything from the graphics on the card enclosure to the vase and how it was put together made this arrangement a stand out. My best friend ordered this for me and I called her first to thank her for the beautiful flowers. She was so thrilled that I liked it. I told her that I had placed this one on my table next to me and the other two were on the floor of the hospital. The flowers my mother sent me was from Fujikami Florist. The one from Watanabe Florist was from my mother in law. By the third day, these were already on their last leg. The Rainforest arrangement drank and drank water so the nurse helped me water them and the staff at Kapiolani Medical was very helpful in keeping my flowers fresh. One nurse said that Rainforest was the best florist on the island. And looking at the flowers I believe it. By the time I checked out, I only took the Rainforest flowers with me as the two others were dead and falling apart. The flowers from Rainforest lasted for well over three weeks and I still was amazed how much water they drank each day. A strange coincidence occurred about a year later. The friend that sent me the Rainforest arrangement had to go to the hospital for a similar procedure. So I wanted to send her an arrangement from Rainforest too. After talking with Michael at Rainforest. He said that a nice arrangement can be sent for $85 and I told him that I was the lucky recipient of an arrangement about the same time a year ago and that must have cost the sender at least a $100. But he assured me that an $85 would work for a hospital room and it will be nice to receive. I also learned that the flowers my mother and mother in law sent were all in the 100 plus price range. I visited my friend in the hospital and was amazed at how beautiful the flowers I sent looked. It was entirely different in colors that I expressed that my friend would like. It reminded me when I received mine last year and how wonderful it made me feel. She also received an arrangement from Watanabe and it still looked similar to the one I had received the last time I was here. Again on the floor. I told her my story and we had a good laugh. She said she took a photo of the arrangement and made it into her screen saver. I wish I had done the same thing. I am recommending Rainforest for anyone who don't know what to order when seeking a florist. They just outdone themselves and made me look good. They are conscientious about their work and they make both the sender and the recipient happy with their excellent service and quality. One try and you'll be pleased with the service they will do for you. edit: I just want to add that Michael (owner) has helped me out every time I call with utmost attention to detail and has always kept me in the know about every detail through execution. I have recommended many clients to Rainforest and will continue to do so because he knows his stuff and can always recommend wonderful solutions to any situations I am in and making sometimes sad occasions turn out wonderful for me and the receiver. The very best of the best! more
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