Hi, I was visiting the city with my son for a soccer tournament and we decided to take in a first run movie. We stopped at the Palazzo 16 and paid $15 for 2 tickets and $20 plus for snacks. Unfortunately, the movie broke during the showing and we sat in movie theater for 15 minutes while they ran around trying to fix it. When it started over no one was offered a discount or future seats, and they had to splice the movie so we missed around 10 minutes. Other than that it was very clean and kids working there were nice. Parking was fine so I gave it a 2 instead of a 1. I worked in a theater throughout my high school years so I know what a proper response should have been. We did contact the management, but presume they didn't care since we were from out of town, as we didn't receive any return calls.
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