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Worst service ever from any restaurant - Review by citysearch c | Matteo's Pizzeria

Matteo's Pizzeria

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Worst service ever from any restaurant 3/5/2011

We ordered pizza last night online from their website for our 3 children and after waiting for a little over an hour contacted them to check the status. The owner (Peter) let us know that they had the wrong address (they didn't even look at the order) and was going to be sending them. After an additional 45 minutes we contacted them again and Peter said that the delivery driver was having cell phone issues and wasn't able to be contacted??? We contacted them a 3rd time after more than 2 hours (check out their delivery philosophy on their site) and Peter informed us that we were outside of their delivery area and they had ""exhausted too much energy"" into this delivery and we would not be recieving our order (which is still posted to our checking account). Please do yourself a favor and order from one of the many other pizza places in Franklin/Brentwood. Obviously this place doesn't stand behind thier ""philosophy"". more
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