I work in customer service and know how hard it is to make customers happy, I was there for my grand daughters 11th birthday over the weekend the place was packed and there was two young ladiies taking care of the parties and they were on top of every thing from drinks to cakes getting the kids into laser tag, cleaning up. I don't know if this is a franchise or privitley owned. but was ran very well, I will used this as a modle for the company I work for. The kids and family had a great time
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