In short, the Steam Machine experience brings one hope that the value of friendly customer service with a professional job done as promised has NOT gone out of style! The attention to detail is immediately evident as Tom (the owner) and Ken (his son/assistant) scour your home leaving ""no stone unturned"" in pursuit of carpet fiber that needs the ""Steam Machine touch"". I agree wholeheartedly with another customer review in that the utmost of respect was shown in protecting our furniture and other valuables during the inevitable moving and shifting of ""stuff"" associated with a quality carpet cleaning effort. It was truly a wonder to see our carpet come back to life and would recommend Steam Machine Carpet Cleaning to anybody. Thanks again, Mona, Sid, Jake & Jill
more