My Volvo V70 was losing coolant, so I took it in. For $200 VIP replaced the reservoir. I was still losing coolant, so back in I went. Partner #2 told me the problem was in my heater core--then charged me $40 for checking it out, even though Partner #1 had misdiagnosed the problem. Heater core repair was $492. Still, I continued to lose fluid. This time when I came in they said they didn't know what the problem was, but that it could be a gasket. When I asked about standing behind their work, they replied in tandem: "Well, you signed for it."
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