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Plumbing Repairs (Des Plaines, Illinois) - Review by citysearch c | Roto-Rooter Plumbing & Drain Service

Roto-Rooter Plumbing & Drain Service

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Plumbing Repairs (Des Plaines, Illinois) 3/2/2011

If you are looking for a GREAT plumber that is straight with you and tells you like it is, then call Roto-Rooter!!!! I dealt with a man by the name of Jemo and he was the first HONEST plumber I have EVER dealt with. I had been dealing with Bishop Plumbing, in Des Plaines, until they tried to take advantage of me!!! Jemo came out and listened to my "horror" stories regarding the OTHER plumber and analyzed the problem, quoted me a price and stuck to it. There were no hidden add-ons at the end of the job. There was no "emergency trip fees". There were no "traveling expense fees". There was ONE fee and that was quoted up front!!!!!!! This guy was spectular. He was at my house for almost two hours, but he checked and re-checked his work to make sure that everything was flowing properly BEFORE he left; and he even took the call to come to my house when he was supposed to be on his way home for the day!!!!! He did in ONE visit what the OTHER plumber couldn't do in TWO visits AND the other plumber charged me up the nose and TRIED to charge me on the SECOND visit for some work that DID NOT need to be done. Had the OTHER plumber done the job CORRECTLY, I wouldn't have had to call Roto-Rooter. But I am actually glad that I did. I just found my NEW plumber - thanks, indirectly, to my OLD plumber. I told Jemo that he would have all of my plumbing business in the future. He does great work!!!!!!!! E. Garcia (Des Plaines, Illinois) more
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