He was 2 hours late, His quote was for $160 to fix the leaking pipe. When he found out that the disposal had to be replaced he did not simply add the price of the disposal to the quote ($150). Instead the total bill came to $565. He actually charged us for travel time at $160/hr, which he never quoted on the phone or in person. He did not get an approval from us for the new estimate. He left no receipt for the new disposal, Ask for a written quote, and refuse to pay anything more!
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