I bought my first real bike here in 2008 when I was with Team in Training. They found a road bike for me that was within my budget and it was a Trek to boot. They have helped me with shift cable adjustments and replacements and other service work as that is not me.
My 11 year old bought her first mountain bike from them, then traded up for a trek mountain bike with her grampy and both were pleased with the trade in process and fitting of the bike.
Now we are ready for Tandem and I cannot think of another place I would want to spend my money.
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