I've shopped here for many years just because I was trying to avoid driving into Sanford. No more. Today was my last straw; I had purchased a telephone headset a few months ago and decided to go for the warranty because I go through lots of them (I work from home and so use mine for 8-10 hrs a day.) Mine broke after less than 6 months of use. I drove to OD, which is maybe 9 miles from my house. They would not honor my warranty. Said I had to call a number. So I called the number; they could not find my registration. Now I have to call a different number to see if they can find my receipt from when I purchased the warranty. All this for $20 headset? I bought another one while I was there simply because I had to for work capability. I also had my laptop worked on for viruses and such; $200 and I don't even have virus protection. I have to go buy one. Staples, I've never been in your store, but I'm about to start spending money there. Too bad, OD. I have three kids in high
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