I have to say that I have lived in North Olmsted my whole life and never had such great service than this past week with Roto Rooter. We had a pump issue in the basement that turned into a not only a plumbing job but an electrical job. Our tech Bill 811 was so knowledgable and helpful with everything. His service level was above and beyond the norm. He arrived at 8:00am and didn't leave until he knew things would be ok for the night, which about 8:30pm. He was extremely nice and very easy to talk . Bill explained every step in detail and was just great to have him save us!\r
Thank you!
more