I called Roto-Rooter at 4:30 a.m. this morning in the middle of a winter thunderstorm, the likes of which I have never seen in February. The storm had dumped an inch of rain on 12 inches of snowpack. My wife went into the attached garage and water was boiling out the floor drain, I could hear her yell, ""it's 2"" deep"" all the way upstairs! \r
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Now we turned on the weather and the news was filled with Cleveland area flood warnings and storm alerts, which made our garage flood seem minor!!!\r
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Our first thought was call Roto-Rooter who in the past had unclogged our garage floor drains. They responded that morning and by 9:30 a.m. Clinton arrived and worked continuously until 2 p.m. to get the drain flowing again. \r
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Then that same afternoon Dan was dispatched with his video/locator equipment to scope out the drain line and locate the broken line which had caused the backups. We signed up for the prescribed underground repairs.\r
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All on the biggest flood day of the year. Great Service, Thanks Guys!\r
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